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<> Editors' Remarks
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EDITORS' REMARKS
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Greetings and thank you for being an
optin subscriber.
Two days into a
New
month and the perfect time to start out afresh and make your
life better in many ways. Have you decided to take charge of
your life or are you still following the trend to work for
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your life? Have you taken charge of your health or are you
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things require taking charge of your life and being willing
to fail several times before succeeding. Today's Business
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if you decide you are ready to take charge let those who
have "been there and done that" teach you the finer
points by
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BUSINESS TIP
==========================
10 Questions To Consider When Growing Your Business
By Paul Lemberg
Here's a provocation for the coming year, decade, century or
millennium.
By now, you've set a working direction for the year,
established clear-cut objectives. Your first-iteration plan
to reach them should be in place. This now seems like an
ideal time to rethink the whole thing, doesn't it? After
all, one of the effects of internet time is that plans are
subject to change just as soon as - or perhaps even before -
they are written.
Along these lines of thinking, perhaps there are some items
you missed. Maybe there are issues you didn't have time to
consider, or even things your mind touched on, but quickly
passed over to deal with more urgent and pressing events. If
you are off-cycle, and on the verge of a new period, you can
use this exercise ex ante, rather than ex post. To help you
stimulate your neural pathways and hopefully create an idea
or two, I offer the following thoughts for your
consideration. These "considerations" are not sequenced in
order of importance. I think they are important.
1. How far in the distance is your planning horizon? Most
companies today plan 12-24 months out, calling anything
beyond that "vision." Internet time implies a shortened time
frame for activities, but does that time-collapse extend to
a shortened vision as well? How much have you thought about
what you will accomplish this decade? What will be your
company's impact on the millennium? (OK - perhaps millennium
is too far out. What about the century?) You may say you
have more pressing fish to fry. Your investors would like to
see increased returns sooner than that. While this might be
true enough, taking the long view can inform the short view,
leading to greater returns for years to come. What do you
see when you take the long view?
2. How are your prospects' needs going to change? How is
their world affected by the dramatic increases in
connectivity and the compression of time? What are you doing
to understand their changing environment - their changing
business issues? What are you doing to improve your
customer's business under these slippery conditions? To take
it one step further, what do your customers' customers want?
While you are at it, you might stop to consider how your
suppliers' needs are changing? Could those changes open up
new opportunities for you, or darkly portend changes
downstream totally derailing your business model? What about
your distributors? Is their world shifting? Can you both
benefit?
3. Who in your organization simply isn't contributing? As
they say, your mileage may vary from individual to
individual but everyone has the responsibility to go some
distance, to make something valuable happen. Not everyone
will make good on that implied promise. The often observed
80-20 rule applies to your staff as well: 20% of your people
will produce 80% of the value.
That leaves 80% producing only 20%. Do the math: the bottom
10% of your organization produces almost nothing.
Who isn't making the cut? Should you be doing something
about it? You may think it beneficent to provide that bottom
percent with a paying job - don't. It isn't. The
non-performers know who they are, but they won't cut the
cord on their own. Do what you can to help them reach the
bar, but if after a while they don't make it, set them free
to find an environment in which they can succeed. Free up
your own resources for people who make a difference.
4. Are you creating solutions to today's problems? What
about next week's, next year's, or the problems of several
years from now? How are you figuring out what those problems
are going to be, way out there on the time horizon? Because
the solution you sell today should certainly address today's
problems, but the solutions on today's drawing board better
not. Who in your organization is responsible for
trend-tracking and forecasting?
Are you building scenarios for the future? What about
prospect focus groups, or some other market-based feedback
mechanism? Who is your resident futurist?
5. What do you believe about the business you are in? For
most people this is a strange question - we rarely spend
time thinking about our own beliefs. The collection of
beliefs you hold about your business - what the Germans call
Weltanschauung - is decisive in most of the choices you
make. How much risk to take. What's risky and what isn't.
What projects and initiatives to undertake. What kind of
resources you need and whom to hire.
Whom to partner with, or should you have partners at all?
Cooperate or compete. How to treat your team. What your
customers should expect from you. How hard do you expect
people to work?
All these decisions stem from your beliefs, and it will help
you to make them explicit. Once you surface those beliefs,
you can start to distinguish which are useful beliefs and
which are not.
What is the benefit of a particular belief? Is this belief
relevant to your current world, or is it a holdover from
some past part of life? Then, when you are ready, you can
experiment with new beliefs.
6. What are the obstacles to proceeding along your current
path? Yes - you've set a plan in motion, and you are taking
steps toward its achievement. But what roadblocks may rise
up to stop you? What things could get in your way - foreseen
and unforeseen? (I know, if it's unforeseen how are you
going to see it? Use your imagination, that's the point of
this exercise.)
Rank these obstacles in terms of likelihood, then rank them
in terms of severity. Consider how you might deal with them
if they come up. The value of this is a) like the Boy
Scouts, you are better prepared; b) you may illuminate
issues you have been trying to sweep under the rug; and c)
you just may invent a whole new approach to get where you
are going, and it just might be better than what you are
doing now.
7. What, if you only knew how, would you be doing? What
would you do now if you had additional resources - and
should the lack of resources be stopping you? What, if you
were sure it would be successful, would you jump on right
away? What would you begin immediately, if your resources
were limitless? (Yes, limitless can be relative.) What are
you betting the future of your company on? What would you be
willing to bet the future of your company on?
8. What are the most important issues, right now? Make
separate lists for issues in your market and issues in your
company.
Which of these issues are you dealing with, which ones are
on the backburner, and which ones aren't even in the
kitchen? What are the processes you use to deal with these
issues? Which issues are you ignoring, or hoping will go
away?
What breakthroughs might be possible by addressing or
resolving issues in the latter category? Where are you
"resolving" issues by compromising? What possibilities are
available by refusing to compromise, or by breaking your
compromises? What old stories or old ways of looking at
things make these compromises seem inevitable? Where could
new technologies (either material, virtual, or societal) be
applied to break these compromises?
9. What are you sacrificing to accomplish your current
objectives? The definition of sacrifice is giving up
something of value for something of even greater value. Did
you intend to give up that thing of value, or is it a
thoughtless byproduct of your other choices? Do not dismiss
this lightly.
In your business there are a number of priority-conflicting
critical success factors. These include profitability,
product development, new sales, customer satisfaction,
recruiting and retention, revenue growth, sufficient capital
- which one gets the most attention? And in this operating
cycle - will each area get the attention it needs? Even in a
lower position of priority, these areas cannot be neglected.
What isn't getting done that needs to be done and how are
you going to do it?
10. What is the purpose of your organization? I don't just
mean increasing shareholder wealth that simply won't inspire
your people to greatness. What besides that - a given - is
the purpose of your company. Purpose is not something you
invent, it is there already - you have to uncover it. Why do
you come to work each day? What do you hope to accomplish in
the long run?
What about your executive team? Your individual employees -
why do they come? What do they think they are doing each
day? Do you know? Have you bothered to find out? You've just
completed a planning cycle, and I'm asking what your purpose
is! If you can't answer this question easily, now would be a
great time to start.
Bonus question for consideration: Are there any questions
I've listed above that you do not have easy answers to, but
wish you did?
Every so often I do an exercise called the "One-Hundred
Questions." Download a copy of a recent 100 questions at
http://www.paullemberg.com/tipsandtools.html, along with
how to use this simple thought-provoker.
(c) Copyright Paul Lemberg. All rights reserved
About The Author: Business Coach
http://paullemberg.com and Strategist, Paul Lemberg is
the President of Quantum Growth Coaching, the world's only
fully systemized business coaching
http://quantumgrowthcoaching.com program designed to
create More Profits and More Life? for entrepreneurs.
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BUSINESS COACH OF THE DAY
===========================
Three Excellent Ways To
Turbo Charge Your Sales Presentations
By Kyle Varner
As a Clinical Hypnotherapist, I have helped many salesmen go
from average to excellent. Sales is all about the
subconscious mind. When I was in high school, I sold Kirby
vacuum cleaners door to door, and I noticed something very
interesting: everyone had the same basic sales presentation,
and yet some of us (like me!) were making excellent money,
and others were making next to nothing. What is the
difference?
The Devil is in the Details
The details of our sales presentations were the only things
that differed-and sometimes those details are minute-even
undetectable. They might occur on the subconscious level or
the salesman, or they might be things that the salesman
consciously does in order to influence the subconscious mind
of their prospective client. The point is that, if you have
a proven sales presentation, the difference between being
excellent and being a failure is all up to you, and the
details of your delivery of the presentation. Before I give
you these three ways to improve your sales presentation, I
want to talk, just briefly, about the details that the
salesman isn't even aware of. These details are a result of
the salesman's subconscious belief that he can sell; that he
can be persuasive. I've helped many salesmen improve their
selling skills just with a little bit of hypnosis and
self-hypnosis coaching. If you are serious about improving
your selling abilities, get help through hypnosis for the
really small details, and incorporate these three simple
techniques into your presentation. You'll be able to take
the results to the bank.
1. Group your benefits into sets of three. The human mind
likes sets of three; it is kind of uncanny. I'm not sure
why, but the human mind will pay more attention to three
things than it will to two or four. In my vacuum selling
presentation, I might choose to discuss the cleaning power,
convenience and durability of the vacuum, making sure to
include those words in the same sentence. That way, I'll hit
my potential customer with three benefits at once, and their
subconscious mind will take note and be interested. That's
why I'm giving you three suggestions here and not two or
four.
2. Excite the imagination of your prospects by invoking all
of the senses and using vivid descriptions. The decision to
purchase something is influenced profoundly by the
subconscious mind, and the imagination is intimately related
to the subconscious. You might say something to the effect
of, "As you hear the vacuum start up you can feel its
tremendous cleaning power as you see the dirt being sucked
from the carpet and smell the fresh scent of the clean
room." In that sentence, I invoked four senses. My
prospective customer is very likely to be in tune with one
of those, and the others will just help to increase the
power of my words to influence his or her imagination.
3. Nod your head-at the appropriate time. Many salesmen know
about this "trick", but misunderstand it and use it the
wrong way. When someone nods their head, it has a
subconscious effect on the other person in the conversation.
Most salesmen don't understand what this effect is, and they
misuse it. When another person nods their head, they are
giving their approval-offering their agreement. The
subconscious mind thinks that agreement and approval is
being offered because of what its feeling. If you have a
customer who is irritated, and you nod your head as you're
talking to them, they're just going to become more
irritated. On the other hand, if you have a customer who is
happy and excited, and you nod your head, they are likely to
become happier and more excited. When you ask for the sale,
be sure your customer is in the right frame of mind, and
reinforce that good frame of mind with a nod. You'll be
pleased with the results.
If you incorporate these three tips into your sales
presentations, you'll be able to take the results to the
bank. I'm certain that you'll enjoy that. If you make
becoming a better salesman an obsession, you will take even
more to the bank. The next step to becoming a better
salesman is to work on your own subconscious, by seeing a
hypnotherapist and/or using self-hypnosis. You'll be able to
affect the subconscious changes in yourself that are
necessary to make you an elite salesman-and you can be very,
very elite. Congratulations in advance on the excellent
progress I know you will make when you use these techniques
and work on your own subconscious mind.
About The Author: Kyle B. Varner, CHt is a Clinical
Hypnotherapist practicing in Annapolis, Maryland. He
maintains a blog,
http://www.MindChangingHypnosis.com that contains free
advice, scripts and hypnotic recordings, as well as a great
deal of general information on hypnosis and
self-improvement. He also offers online Self-Hypnosis
Coaching.
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