Your Home Business Coach Ezine 

E-books To Build Your Online Business Faster

Turn Words Into Traffic 
The Secret to
Non-Stop, FREE 
Targeted Traffic!

7DayeBook
"How to Write and Publish your own eBook... in as little
 as 7 Days"

eBook
Secrets Exposed
How to Make MASSIVE Amounts of Money In Record Time With Your Own eBook - (Whether You Wrote It Or Not!)

Lazy Man's
 Guide
"How to Work Less... get Paid More... and have tons more Fun with your online business!"

BUILD your ezine/newsletter list with the help of the following

"The Noozles
 Newsletter and Ezine Network"

"Subscription Rocket"

"Ads/Market Coop"

Subscribe to A Natural Environmental Health Facts & Your Home Business Coach Ezine 

Herbal Repair Kits for Most Common Problems & illnesses

Master Formulas Alternatives

Ten Commandments Of Health

"Your Home Business Coach Ezine" 
Published Tuesday & Thursday
Lena Sanchez - Editor
Click Here To Email Lena 
928-636-9425
Tuesday  October 18, 2005

````````````````````````````````````````````````````
Watch For A Natural Environmental Facts Sun., Wed, Friday with  Monday's Ask Lena Health Q & A!

This Ezine is available by subscription only. Your Home Business Coach does not make its list available to third parties. All subscribe and unsubscribe information can be found at the end of this issue. The Mission of this Ezine is to help you grow in business and in health! 

============================
=> IN THIS ISSUE!
============================
<> Editors' Remarks
<>Motivational Thought!
<> Win An Ad To Thousands!
<> Spotlight of the Day
<> Spotlighting a product/service/person
<> Business Tip
<> Advertising Links
<> Business Coach of the Day
<> Change Your Life Information

================
EDITORS' REMARKS
================

Greetings and thank you for being an optin subscriber. 

The week is going well and business is on the rise and I owe it all to you, my readers, who respond to information that will help you grow your business and health... Thank you!

Do what you must to be successful as long as it's honest, something you enjoy and doesn't hurt anyone.
Lena


Reminder:

Don't Pass On Misinformation. to others. 
Get the real scoop first at http://hoaxbusters.ciac.org/HBHoaxCategories.html 

======================
MOTIVATIONAL THOUGHT
======================

"It's the most unhappy people who most fear change."

~ Mignon McLaughlin, writer & humorist

"YOU CAN TRACE EVERY SICKNESS, EVERY DISEASE, AND EVERY AILMENT TO A MINERAL DEFICIENCY" ~ Linus Pauling, Ph. D, Scientist & Two- time Nobel Prize winner .

"It is not commonly realized, however, that vitamins control the body’s appropriation of minerals, and that in the absence of minerals vitamins have no function to perform. Lacking vitamins, the system can make some use of minerals, but lacking minerals, vitamins are useless" ~ Senate Document 264 1936 Congressional release 

For the quality affordable fast absorbing minerals to make sure you are getting the most from your diet and supplements >>20 drops morning & afternoon in Juice of "Life Transfusion Ionic Liquid Minerals" <<

DON'T PUT IT OFF ANOTHER MINUTE STAY HEALTHY ORDER  NOW at Click Here for ionic_liquid_minerals!!!

or Toll Free Order Line 9am - 9pm MST - 866-605-0420

$============================$
PAID WEEK/MONTH SPOTLIGHTS
$============================$

California Passes Anti-Phishing Law

A tough new anti-phishing law makes California the first state to pass legislation targeting that particular brand of online scam.

The Anti-Phishing Act of 2005 makes it a crime to use "the Internet or other electronic means, to solicit, request, or take any action to induce another person to provide identifying information by representing itself to be a business without the approval or authority of the business." Identifying information includes Social Security numbers, credit card numbers, passwords, PINs, and other information that can be used to steal from individuals.

Those found guilty of phishing are subject to fines of $2,500 per violation, as well as damages to victims of either actual losses or $500,000, whichever is greater.

I'm the Customer

Have you ever gone into a store and wasn't able to find anyone to help you?  If you walk into some your major discount chains, you might see something that is of interest, but trying to get information about the product however, is almost impossible sometimes.

While you might save a few bucks by purchasing from these chains, is it worth the risk to buy something that may not meet your needs?  If you are frustrated with their approach to doing business, it can even be worse in the online arena.

It seems that some entrepreneurs either don't know how, or don't care if they are responsive to their customers needs.  Well folks, I got news.  I'm the customer, and if you want me to buy from you, you had better give me the courtesy and attention needed to get my business.

How many times have you sent an email to someone requesting more information and never gotten an answer?   This is simply being unresponsive.  This would be like a salesperson in a "brick and mortar" store walking away and ignoring you if asked a question.

If you are going to succeed in an online business, you must be responsive to your customers and there needs.  A timely response to emails is critical.  Many people use auto-responders and send a reply immediately.  This is fine if the response that is sent answers the question.  But even if it doesn't, you have shown that you are responsive with your immediate reply.  You must however get back to them in a reasonable time.

While I like a waiting time of no more than 24 hours, realistically it could be longer. If it will be longer, let them know that with your auto-response.  If you say it will be two days, and get back with the answer sooner, all the better.

But many times you can either eliminate the need to respond, or reduce it significantly by trying to answer questions before they are even asked.  Your web site is the perfect place to do this. People trying to make a decision to purchase from you want information on what you are selling.

This is one case where brevity is not the best approach.  Your ads should be brief, or they won't be read.  Your web site however is another story (no pun intended) - here is where you want to give as complete information as possible.

If you try to answer all the questions people might have up front, two things happen.  First, they are not going to send you an email which takes up your time to answer.  Second, and more importantly, you are not giving them a chance to "cool off". They are in the mood to buy now, and if they have to wait for a few days to get the information they want, they may rethink their decision and not buy.

One of the best ways is to have a FAQ (Frequently Asked Questions) page on your web site.  Here you can list customer questions you received in the past, and your answers.  If someone has a question, the odds are others will as well, but are just not asking them - did I mention they are probably also not buying.

Do you have a guest book?  If you capture nothing else, you should try to get their email address and first name. If they fill it out, have an auto-responder, which thanks them for their note.  Then, add them to your mailing list.  This is one of the surest ways to keep in contact with them.  People will sometimes buy months or even years later if you keep in touch.

Many people, while they are interested in your product or service, are simply not ready to buy.  There are "tight" times of the year when the finances of some are limited.  Buying new school outfits at the start of the school year; recovering from an over generous holiday season; can all add to a cash shortage. Above all, you should be patient.

Like you want to be treated properly because it is your money you are spending, and you are the customer, have the same concern for your potential clients. It boils down to common courtesy, and if you want my business, remember - I'm the Customer.


*** Did you know that subscribers to Bob Osgoodby's Free Ezine the "Tip of the Day" get a Free Ad for their Business at his Web Site? Great Business and Computer Tips - Monday. Wednesday. And Friday. Instructions on how to place an ad are in the Newsletter. Subscribe at: http://adv-marketing.com/business/subscribe2.htm